Warranty

What is our Warranty?

  • Windham Weaponry, Inc. (WW) will warranty all firearms manufactured by WW against any and all manufacturers defects in material and workmanship which affect reasonable operation for the lifetime of the firearm to the purchaser. This warranty is transferable from the original purchaser to a subsequent buyer. Warranty is established by registering online or by phone with our Customer Service department at 207-893-2223
  • Warranty claims may be made by contacting Customer Service, either in writing or by phone for a Return Authorization number prior to delivering the unloaded firearm to Windham Weaponry, Inc., 999 Roosevelt Trail, Windham, Maine 04062, freight prepaid by the purchaser. Firearms and ammunition must be shipped separately. No COD shipments will be accepted.
  • WWI will repair or replace only those parts determined to be defective by the factory. This warranty does not apply to normal wear and tear of any parts or protective finishes.
  • The following are specifically excluded from coverage under this warranty and will cause said warranty to become null and void:
    • Damage or malfunction resulting from accident, negligence, misuse or unauthorized repair or alteration; barrel obstruction; use of ammunition other than NATO and/or SAAMI specification new production ammunition; use of any hand loaded, reloaded, imported or factory re-manufactured ammunition; failure to provide reasonable and necessary maintenance as described in the Operators Manual accompanying the firearm; rust or corrosion; use of replacement parts other than parts authorized by WWI for use in WWI firearms; any unauthorized repair or any alteration, including of a cosmetic nature, performed on the firearm by an individual, organization, company or entity other than WWI; unreasonable or excessive use of the firearm.
    • Any finished products that are not assembled at our facilities, or are assembled using imported or used parts. This includes complete rifle kits, upper receivers, lower receivers, barrel assemblies, etc.
    • No implied warranties of any kind are made herein. Limited lifetime warranty does not apply to any accessory items.
  • WW assumes no liability for accidental or consequential damages. Some states do not allow the exclusion or limitation of accidental or consequential damages and therefore this limitation may not apply to you.

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